Responder 5000 Online Interactions - CLINICA DAVILA Facility Name: CLINICA DAVILA Software Version: v6 SP2 Configurator(GUI/OI) Build: 42 10/10/2021 Configuration File: C:\Rauland-Borg\R5K_Facilities\CLINICA DAVILA\CLINICA DAVILA.R5C Firmware Directory: C:\Program Files (x86)\Rauland-Borg\HC\R5K\v6_02\Download OS: Microsoft Windows NT 6.2.9200.0 (Win8+ or Server2012+) Running in 32bit mode on 64bit OS. CLR: 4.0.30319.42000 Network Interface: 192.168.20.200 (NetMask 255.255.255.0) Head End Devices Check States/Activity Log ------------------------------------------------------------ 10/04/2023 13:34:46 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:46 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:46 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:47 Loop 4 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:47 Loop 5 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:47 Loop 6 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:47 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:48 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:48 Loop 9 MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 10/04/2023 13:34:48 Loop 10 MSC 08 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:34:48 Loop 11 MSC 08 Device_Responded -> Checking_Hardware 10/04/2023 13:34:49 Loop 12 MSC 08 Checking_Hardware -> Awaiting_Hw_Ack 10/04/2023 13:34:49 Loop 13 MSC 08 Awaiting_Hw_Status -> Received_Hw_Status 10/04/2023 13:34:52 Loop 24 MSC 01 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:52 Loop 25 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:52 Loop 26 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:52 Loop 27 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:53 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:53 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:53 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:34:53 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:34:54 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection 10/04/2023 13:34:54 Loop 33 MSC 07 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:34:58 Loop 48 MSC 01 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:58 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:58 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:59 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:59 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:59 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:34:59 Loop 54 MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:35:00 Loop 55 MSC 08 Processing_Hw_Status -> Processed_Hw_Status 10/04/2023 13:35:00 Loop 56 MSC 08 Processed_Hw_Status -> On_Line_Needs_FW Head End Devices Update States/Activity Log ------------------------------------------------------------ 10/04/2023 13:35:02 Loop 1 MSC 08 On_Line_Needs_FW -> ReStart_Connection 10/04/2023 13:35:03 Loop 2 MSC 08 ReStart_Connection -> ReSet_Connection 10/04/2023 13:35:04 Loop 3 MSC 08 ReSet_Connection -> Awaiting_FTP_ACK 10/04/2023 13:35:05 Loop 4 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:06 Loop 5 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:07 Loop 6 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:35:23 Loop 22 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:24 Loop 23 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:25 Loop 24 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:26 Loop 25 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:27 Loop 26 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:35:28 Loop 27 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:29 Loop 28 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:30 Loop 29 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:31 Loop 30 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:32 Loop 31 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:33 Loop 32 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:34 Loop 33 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:35:36 Loop 35 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:37 Loop 36 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:38 Loop 37 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:35:44 Loop 43 MSC 08 FTP_Success -> On_Line_Need_FW 10/04/2023 13:35:45 Loop 44 MSC 08 On_Line_Need_FW -> Awaiting_FTP_ACK 10/04/2023 13:35:46 Loop 45 MSC 08 FTP_Success -> On_Line_Need_Cfg 10/04/2023 13:35:47 Loop 46 MSC 08 On_Line_Need_Cfg -> Awaiting_FTP_ACK 10/04/2023 13:35:48 Loop 47 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:35:49 Loop 48 MSC 08 FTP_Success -> Updated_Needs_Cutover Head End Devices Cut-Over States/Activity Log ------------------------------------------------------------ ------------------ Check Urgent Call Count ------------------ 10/04/2023 13:35:57 Loop 1 MSC 08 Updated_Needs_Cutover -> QryStart_Connection 10/04/2023 13:35:57 Loop 2 MSC 08 QryStart_Connection -> QrySet_Connection 10/04/2023 13:35:57 Loop 3 MSC 08 QrySet_Connection -> SentQuery_AwaitingAck 10/04/2023 13:35:57 Loop 4 MSC 08 SentQuery_AwaitingAck -> Device_Acked_Query 10/04/2023 13:35:58 Loop 9 MSC 08 Device_Acked_Query -> Device_NoResp_Query (Urgent Call Count, no response) ---------------------- Pre-Cutover RNCs --------------------- ---------------------- Cutover Devices ---------------------- 10/04/2023 13:35:58 Loop 1 MSC 08 Updated_Needs_Cutover -> ReReStart_Connection 10/04/2023 13:35:58 Loop 2 MSC 08 ReReStart_Connection -> ReReSet_Connection 10/04/2023 13:35:58 Loop 3 MSC 08 ReReSet_Connection -> SentCutover_AwaitingAck 10/04/2023 13:35:59 Loop 9 MSC 08 SentCutover_AwaitingAck -> Need_Cut_Retry 10/04/2023 13:35:59 Loop 10 MSC 08 Need_Cut_Retry -> Updated_Needs_Cutover 10/04/2023 13:35:59 Loop 11 MSC 08 Updated_Needs_Cutover -> ReReStart_Connection 10/04/2023 13:35:59 Loop 12 MSC 08 ReReStart_Connection -> ReReSet_Connection 10/04/2023 13:35:59 Loop 13 MSC 08 ReReSet_Connection -> SentCutover_AwaitingAck 10/04/2023 13:36:00 Loop 19 MSC 08 SentCutover_AwaitingAck -> Device_DidNotAck_Cutover Head End Devices Post-Cut-Over Check ------------------------------------------------------------ 10/04/2023 13:37:40 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:41 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:41 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:41 Loop 4 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:41 Loop 5 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:42 Loop 6 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:42 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:42 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:42 Loop 9 MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 10/04/2023 13:37:43 Loop 10 MSC 08 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:37:43 Loop 11 MSC 08 Device_Responded -> Checking_Hardware 10/04/2023 13:37:43 Loop 12 MSC 08 Checking_Hardware -> Awaiting_Hw_Ack 10/04/2023 13:37:43 Loop 13 MSC 08 Awaiting_Hw_Ack -> Received_Hw_Status 10/04/2023 13:37:46 Loop 24 MSC 01 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:46 Loop 25 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:47 Loop 26 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:47 Loop 27 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:47 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:47 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:48 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:37:48 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:37:48 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection 10/04/2023 13:37:48 Loop 33 MSC 07 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:37:52 Loop 48 MSC 01 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:52 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:53 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:53 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:53 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:53 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:54 Loop 54 MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:37:54 Loop 55 MSC 08 Processing_Hw_Status -> Processed_Hw_Status 10/04/2023 13:37:54 Loop 56 MSC 08 Processed_Hw_Status -> OnLine_LacksActiveCfg_NeedsCutover