Responder 5000 Online Interactions - CLINICA DAVILA Facility Name: CLINICA DAVILA Software Version: v6 SP2 Configurator(GUI/OI) Build: 42 10/10/2021 Configuration File: C:\Rauland-Borg\R5K_Facilities\CLINICA DAVILA\CLINICA DAVILA.R5C Firmware Directory: C:\Program Files (x86)\Rauland-Borg\HC\R5K\v6_02\Download OS: Microsoft Windows NT 6.2.9200.0 (Win8+ or Server2012+) Running in 32bit mode on 64bit OS. CLR: 4.0.30319.42000 Network Interface: 192.168.20.200 (NetMask 255.255.255.0) Head End Devices Check States/Activity Log ------------------------------------------------------------ 10/04/2023 13:45:11 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:11 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:11 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:11 Loop 4 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:12 Loop 5 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:12 Loop 6 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:12 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:12 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:13 Loop 9 MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 10/04/2023 13:45:13 Loop 10 MSC 08 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:45:13 Loop 11 MSC 08 Device_Responded -> Checking_Hardware 10/04/2023 13:45:13 Loop 12 MSC 08 Checking_Hardware -> Awaiting_Hw_Ack 10/04/2023 13:45:14 Loop 13 MSC 08 Awaiting_Hw_Status -> Received_Hw_Status 10/04/2023 13:45:16 Loop 24 MSC 01 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:17 Loop 25 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:17 Loop 26 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:17 Loop 27 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:17 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:18 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:18 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:45:18 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:45:18 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection 10/04/2023 13:45:19 Loop 33 MSC 07 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:45:23 Loop 48 MSC 01 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:23 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:23 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:23 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:24 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:24 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:24 Loop 54 MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:45:24 Loop 55 MSC 08 Processing_Hw_Status -> Processed_Hw_Status 10/04/2023 13:45:25 Loop 56 MSC 08 Processed_Hw_Status -> On_Line_Needs_Cfg Head End Devices Update States/Activity Log ------------------------------------------------------------ 10/04/2023 13:45:29 Loop 1 MSC 08 On_Line_Needs_Cfg -> ReStart_Connection 10/04/2023 13:45:30 Loop 2 MSC 08 ReStart_Connection -> ReSet_Connection 10/04/2023 13:45:31 Loop 3 MSC 08 ReSet_Connection -> Awaiting_FTP_ACK 10/04/2023 13:45:32 Loop 4 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:45:33 Loop 5 MSC 08 FTP_Success -> On_Line_Need_Cfg 10/04/2023 13:45:34 Loop 6 MSC 08 On_Line_Need_Cfg -> Awaiting_FTP_ACK 10/04/2023 13:45:35 Loop 7 MSC 08 Awaiting_FTP_ACK -> Dev_FTP 10/04/2023 13:45:36 Loop 8 MSC 08 FTP_Success -> Updated_Needs_Cutover Head End Devices Cut-Over States/Activity Log ------------------------------------------------------------ ------------------ Check Urgent Call Count ------------------ 10/04/2023 13:46:06 Loop 1 MSC 08 Updated_Needs_Cutover -> QryStart_Connection 10/04/2023 13:46:06 Loop 2 MSC 08 QryStart_Connection -> QrySet_Connection 10/04/2023 13:46:06 Loop 3 MSC 08 QrySet_Connection -> SentQuery_AwaitingAck 10/04/2023 13:46:06 Loop 4 MSC 08 SentQuery_AwaitingAck -> Device_Acked_Query 10/04/2023 13:46:07 Loop 9 MSC 08 Device_Acked_Query -> Device_NoResp_Query (Urgent Call Count, no response) ---------------------- Pre-Cutover RNCs --------------------- ---------------------- Cutover Devices ---------------------- 10/04/2023 13:46:07 Loop 1 MSC 08 Updated_Needs_Cutover -> ReReStart_Connection 10/04/2023 13:46:07 Loop 2 MSC 08 ReReStart_Connection -> ReReSet_Connection 10/04/2023 13:46:07 Loop 3 MSC 08 ReReSet_Connection -> SentCutover_AwaitingAck 10/04/2023 13:46:08 Loop 9 MSC 08 SentCutover_AwaitingAck -> Need_Cut_Retry 10/04/2023 13:46:08 Loop 10 MSC 08 Need_Cut_Retry -> Updated_Needs_Cutover 10/04/2023 13:46:08 Loop 11 MSC 08 Updated_Needs_Cutover -> ReReStart_Connection 10/04/2023 13:46:08 Loop 12 MSC 08 ReReStart_Connection -> ReReSet_Connection 10/04/2023 13:46:08 Loop 13 MSC 08 ReReSet_Connection -> SentCutover_AwaitingAck 10/04/2023 13:46:09 Loop 19 MSC 08 SentCutover_AwaitingAck -> Device_DidNotAck_Cutover Head End Devices Post-Cut-Over Check ------------------------------------------------------------ 10/04/2023 13:47:49 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:49 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:50 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:50 Loop 4 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:50 Loop 5 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:50 Loop 6 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:51 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:51 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:51 Loop 9 MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 10/04/2023 13:47:51 Loop 10 MSC 08 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:47:52 Loop 11 MSC 08 Device_Responded -> Checking_Hardware 10/04/2023 13:47:52 Loop 12 MSC 08 Checking_Hardware -> Awaiting_Hw_Ack 10/04/2023 13:47:52 Loop 13 MSC 08 Awaiting_Hw_Ack -> Received_Hw_Status 10/04/2023 13:47:55 Loop 24 MSC 01 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:55 Loop 25 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:55 Loop 26 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:56 Loop 27 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:56 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:56 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:56 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 13:47:57 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 13:47:57 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection 10/04/2023 13:47:57 Loop 33 MSC 07 Set_Connection -> Awaiting_Device_Ack 10/04/2023 13:48:01 Loop 48 MSC 01 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:01 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:01 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:02 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:02 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:02 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:02 Loop 54 MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 13:48:03 Loop 55 MSC 08 Processing_Hw_Status -> Processed_Hw_Status 10/04/2023 13:48:03 Loop 56 MSC 08 Processed_Hw_Status -> OnLine_LacksActiveCfg_NeedsCutover Head End Devices Cut-Over States/Activity Log ------------------------------------------------------------ ------------------ Check Urgent Call Count ------------------ ---------------------- Pre-Cutover RNCs --------------------- ---------------------- Cutover Devices ---------------------- 10/04/2023 14:02:35 Loop 1 MSC 08 OnLine_LacksActiveCfg_NeedsCutover -> ReReStart_Connection 10/04/2023 14:02:35 Loop 2 MSC 08 ReReStart_Connection -> ReReSet_Connection 10/04/2023 14:02:35 Loop 3 MSC 08 ReReSet_Connection -> SentCutover_AwaitingAck 10/04/2023 14:02:36 Loop 4 MSC 08 Device_Acked_Cutover -> Device_Confirmed_Cutover Head End Devices Post-Cut-Over Check ------------------------------------------------------------ 10/04/2023 14:04:16 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:16 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:16 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:17 Loop 4 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:17 Loop 5 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:17 Loop 6 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:17 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:18 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:18 Loop 9 MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 10/04/2023 14:04:18 Loop 10 MSC 08 Set_Connection -> Awaiting_Device_Ack 10/04/2023 14:04:18 Loop 11 MSC 08 Device_Responded -> Checking_Hardware 10/04/2023 14:04:19 Loop 12 MSC 08 Checking_Hardware -> Awaiting_Hw_Ack 10/04/2023 14:04:19 Loop 13 MSC 08 Awaiting_Hw_Status -> Received_Hw_Status 10/04/2023 14:04:22 Loop 24 MSC 01 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:22 Loop 25 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:22 Loop 26 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:22 Loop 27 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:23 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:23 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:23 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 10/04/2023 14:04:23 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 10/04/2023 14:04:24 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Start_Connection -> Set_Connection 10/04/2023 14:04:24 Loop 33 MSC 07 Set_Connection -> Awaiting_Device_Ack 10/04/2023 14:04:28 Loop 48 MSC 01 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:28 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:28 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:28 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:29 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:29 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:29 Loop 54 MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 10/04/2023 14:04:29 Loop 55 MSC 08 Processing_Hw_Status -> Processed_Hw_Status 10/04/2023 14:04:30 Loop 56 MSC 08 Processed_Hw_Status -> Dev_On_Line_And_Up_To_Date