Responder 5000 Online Interactions - CLINICA DAVILA Facility Name: CLINICA DAVILA Software Version: v6 SP2 Configurator(GUI/OI) Build: 42 10/10/2021 Configuration File: C:\Rauland-Borg\R5K_Facilities\CLINICA DAVILA\CLINICA DAVILA.R5C Firmware Directory: C:\Program Files (x86)\Rauland-Borg\HC\R5K\v6_02\Download OS: Microsoft Windows NT 6.2.9200.0 (Win8+ or Server2012+) Running in 32bit mode on 64bit OS. CLR: 4.0.30319.42000 Network Interface: 10.5.20.100 (NetMask 255.255.255.0) Head End Devices Check States/Activity Log ------------------------------------------------------------ 29/08/2023 16:42:11 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:11 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:11 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:12 Loop 4 MSC 01 Device_Responded -> Checking_Hardware MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:12 Loop 5 MSC 01 Checking_Hardware -> Awaiting_Hw_Ack MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:12 Loop 6 MSC 01 Awaiting_Hw_Status -> Received_Hw_Status MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:12 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:13 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:42:13 Loop 9 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:42:17 Loop 25 MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:17 Loop 26 MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:17 Loop 27 MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:18 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:18 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:18 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection MSC 08 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:42:18 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:42:19 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:42:19 Loop 33 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:42:23 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:23 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:23 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:24 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:24 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:24 Loop 54 MSC 08 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:42:24 Loop 55 MSC 01 Processing_Hw_Status -> Processed_Hw_Status 29/08/2023 16:42:25 Loop 56 MSC 01 Processed_Hw_Status -> On_Line_Needs_FW Head End Devices Update States/Activity Log ------------------------------------------------------------ 29/08/2023 16:42:34 Loop 1 MSC 01 On_Line_Needs_FW -> ReStart_Connection 29/08/2023 16:42:35 Loop 2 MSC 01 ReStart_Connection -> ReSet_Connection 29/08/2023 16:42:36 Loop 3 MSC 01 ReSet_Connection -> Awaiting_FTP_ACK 29/08/2023 16:42:37 Loop 4 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:42:39 Loop 6 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:42:40 Loop 7 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:42:41 Loop 8 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:45:59 Loop 205 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:00 Loop 206 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:01 Loop 207 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:46:04 Loop 210 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:05 Loop 211 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:06 Loop 212 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:46:18 Loop 224 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:19 Loop 225 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:20 Loop 226 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:46:24 Loop 230 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:25 Loop 231 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:26 Loop 232 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:27 Loop 233 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:28 Loop 234 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:46:52 Loop 258 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:46:53 Loop 259 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:46:54 Loop 260 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:48:12 Loop 338 MSC 01 FTP_Success -> On_Line_Need_FW 29/08/2023 16:48:13 Loop 339 MSC 01 On_Line_Need_FW -> Awaiting_FTP_ACK 29/08/2023 16:48:14 Loop 340 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:48:16 Loop 342 MSC 01 FTP_Success -> On_Line_Need_Cfg 29/08/2023 16:48:17 Loop 343 MSC 01 On_Line_Need_Cfg -> Awaiting_FTP_ACK 29/08/2023 16:48:18 Loop 344 MSC 01 Awaiting_FTP_ACK -> Dev_FTP 29/08/2023 16:48:26 Loop 352 MSC 01 FTP_Success -> Updated_Needs_Cutover Head End Devices Cut-Over States/Activity Log ------------------------------------------------------------ ------------------ Check Urgent Call Count ------------------ 29/08/2023 16:54:07 Loop 1 MSC 01 Updated_Needs_Cutover -> QryStart_Connection 29/08/2023 16:54:07 Loop 2 MSC 01 QryStart_Connection -> QrySet_Connection 29/08/2023 16:54:08 Loop 3 MSC 01 QrySet_Connection -> SentQuery_AwaitingAck 29/08/2023 16:54:08 Loop 4 MSC 01 SentQuery_AwaitingAck -> Device_Acked_Query 29/08/2023 16:54:08 Loop 9 MSC 01 Device_Acked_Query -> Device_NoResp_Query (Urgent Call Count, no response) ---------------------- Pre-Cutover RNCs --------------------- ---------------------- Cutover Devices ---------------------- 29/08/2023 16:54:09 Loop 1 MSC 01 Updated_Needs_Cutover -> ReReStart_Connection 29/08/2023 16:54:09 Loop 2 MSC 01 ReReStart_Connection -> ReReSet_Connection 29/08/2023 16:54:09 Loop 3 MSC 01 ReReSet_Connection -> SentCutover_AwaitingAck 29/08/2023 16:54:09 Loop 4 MSC 01 SentCutover_AwaitingAck -> Device_Acked_Cutover 29/08/2023 16:54:11 Loop 19 MSC 01 Device_Acked_Cutover -> Need_Cut_Retry 29/08/2023 16:54:11 Loop 20 MSC 01 Need_Cut_Retry -> Updated_Needs_Cutover 29/08/2023 16:54:11 Loop 21 MSC 01 Updated_Needs_Cutover -> ReReStart_Connection 29/08/2023 16:54:11 Loop 22 MSC 01 ReReStart_Connection -> ReReSet_Connection 29/08/2023 16:54:11 Loop 23 MSC 01 ReReSet_Connection -> SentCutover_AwaitingAck 29/08/2023 16:54:11 Loop 24 MSC 01 SentCutover_AwaitingAck -> Device_Acked_Cutover 29/08/2023 16:54:13 Loop 39 MSC 01 Device_Acked_Cutover -> Device_DidNotRespToCutover Head End Devices Post-Cut-Over Check ------------------------------------------------------------ 29/08/2023 16:55:53 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:54 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:54 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:54 Loop 4 MSC 01 Device_Responded -> Checking_Hardware MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:54 Loop 5 MSC 01 Checking_Hardware -> Awaiting_Hw_Ack MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:55 Loop 6 MSC 01 Awaiting_Hw_Ack -> Received_Hw_Status MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:55 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:55:55 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:55:55 Loop 9 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:56:00 Loop 25 MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:00 Loop 26 MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:00 Loop 27 MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:00 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:01 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:01 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection MSC 08 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:56:01 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:56:01 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:56:02 Loop 33 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:56:06 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:06 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:06 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:06 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:07 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:07 Loop 54 MSC 08 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:56:07 Loop 55 MSC 01 Processing_Hw_Status -> Processed_Hw_Status 29/08/2023 16:56:07 Loop 56 MSC 01 Processed_Hw_Status -> OnLine_LacksActiveCfg_NeedsCutover Head End Devices Cut-Over States/Activity Log ------------------------------------------------------------ ------------------ Check Urgent Call Count ------------------ ---------------------- Pre-Cutover RNCs --------------------- ---------------------- Cutover Devices ---------------------- 29/08/2023 16:56:43 Loop 1 MSC 01 OnLine_LacksActiveCfg_NeedsCutover -> ReReStart_Connection 29/08/2023 16:56:44 Loop 2 MSC 01 ReReStart_Connection -> ReReSet_Connection 29/08/2023 16:56:44 Loop 3 MSC 01 ReReSet_Connection -> SentCutover_AwaitingAck 29/08/2023 16:56:44 Loop 4 MSC 01 Device_Acked_Cutover -> Device_Confirmed_Cutover Head End Devices Post-Cut-Over Check ------------------------------------------------------------ 29/08/2023 16:58:24 Loop 1 MSC 01 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:25 Loop 2 MSC 01 Start_Connection -> Set_Connection MSC 02 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:25 Loop 3 MSC 01 Set_Connection -> Awaiting_Device_Ack MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:25 Loop 4 MSC 01 Device_Responded -> Checking_Hardware MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:25 Loop 5 MSC 01 Checking_Hardware -> Awaiting_Hw_Ack MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:26 Loop 6 MSC 01 Awaiting_Hw_Status -> Received_Hw_Status MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:26 Loop 7 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:26 Loop 8 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:58:26 Loop 9 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:58:30 Loop 25 MSC 02 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:31 Loop 26 MSC 02 ZDev_Configured_Not_Checked -> Start_Connection MSC 03 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:31 Loop 27 MSC 02 Start_Connection -> Set_Connection MSC 03 ZDev_Configured_Not_Checked -> Start_Connection MSC 04 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:31 Loop 28 MSC 02 Set_Connection -> Awaiting_Device_Ack MSC 03 Start_Connection -> Set_Connection MSC 04 ZDev_Configured_Not_Checked -> Start_Connection MSC 05 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:31 Loop 29 MSC 03 Set_Connection -> Awaiting_Device_Ack MSC 04 Start_Connection -> Set_Connection MSC 05 ZDev_Configured_Not_Checked -> Start_Connection MSC 06 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked MSC 07 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:32 Loop 30 MSC 04 Set_Connection -> Awaiting_Device_Ack MSC 05 Start_Connection -> Set_Connection MSC 06 ZDev_Configured_Not_Checked -> Start_Connection MSC 07 ZDev_Configured_Not_Checked -> Start_Connection MSC 08 Awaiting_Device_Ack -> ZDev_Configured_Not_Checked 29/08/2023 16:58:32 Loop 31 MSC 05 Set_Connection -> Awaiting_Device_Ack MSC 06 Start_Connection -> Set_Connection MSC 07 Start_Connection -> Set_Connection MSC 08 ZDev_Configured_Not_Checked -> Start_Connection 29/08/2023 16:58:32 Loop 32 MSC 06 Set_Connection -> Awaiting_Device_Ack MSC 07 Set_Connection -> Awaiting_Device_Ack MSC 08 Start_Connection -> Set_Connection 29/08/2023 16:58:32 Loop 33 MSC 08 Set_Connection -> Awaiting_Device_Ack 29/08/2023 16:58:37 Loop 49 MSC 02 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:37 Loop 50 MSC 03 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:37 Loop 51 MSC 04 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:37 Loop 52 MSC 05 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:38 Loop 53 MSC 06 Awaiting_Device_Ack -> Off_Line_No_Ack MSC 07 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:38 Loop 54 MSC 08 Awaiting_Device_Ack -> Off_Line_No_Ack 29/08/2023 16:58:38 Loop 55 MSC 01 Processing_Hw_Status -> Processed_Hw_Status 29/08/2023 16:58:38 Loop 56 MSC 01 Processed_Hw_Status -> Dev_On_Line_And_Up_To_Date